Scottish and Southern Electricity Network provide a Free Priority Service Register for the most vulnerable people in the community, which allows them to highlight PSR customers when there is a fault, or if there are planned power outages. This alerts them, so they can visit them, or their Priority Team will call them and check if any requirements are needed. There is also a free phone number whereby, once registered, you can call them and not queue for a quick response to any worries about their power.
Priority Services Wessex Water psr-leaflet-final-28.5.20-4.6-2